As a Community Interest Company we are regulated by the government appointed CIC Regulator and offer a free Will home visit service. It maybe you or someone you know could benefit from this.

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Member of the Society of Will Writers

My Family Will, 3 Lansdowne Road, Brighton & Hove, East Sussex, BN3 1DN

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(a) "My Family Will" means the business My Family Will and includes the services,

information and documents provided through the website www.myfamilywill.co.uk. My

 

 Family Will is a registered member of the Society of Will Writers.

(b) "Individual(s)" means the person(s) using the My Family Will writing services

including the services, information and documents provided through the website

www.myfamilywill.co.uk.

1. Use of this site and/or submission of a request for a free assessment

 

constitutes acceptance of these Terms & Conditions. If you do not wish to be bound by

 

these Terms & Conditions then please do not use the services of My Family Will or

any information contained within the site.

2. (i) The free assessment service offered by My Family Will is intended to provide general

advice and not specific advice relating to Individuals financial or personal

circumstances. It does not create a solicitor/client relationship and does not

constitute legal advice, My Family Will will provide general guidance only and the

assessment will need to be personalized to suit an Individuals own specific

 

circumstances, legal advice is therefore recommended in all circumstances. My Family Will

 

will not be liable if an Individual uses any information provided in the consultation or which

appears on this site without the Individual obtaining appropriate legal advice.

 

(ii) My Family Will is not a firm of solicitors and therefore a solicitor/client relationship

 

does not exist for any of the services, information or documents provided by

 

My Family Will. My Family Will does not propose to offer in depth tax advice and

 

any tax advice given will be of a general nature and confined to the Will.

 

Within the website there appears the following legal notice:

 

'The information given in this website is only applicable to the law of England and Wales. The law and practice does change frequently and while My Family Will has made every effort to ensure the accuracy of the content we accept no liability for any loss from acting, or from failure to act as a result of it.

The Wills offered by My Family Will are legally correct on the date they are drafted, we advise you regularly review your Will to ensure that the provisions are still in place, please contact My Family Will at anytime and we can advise you on whether you need to make any alterations to your Will.

My Family Will does not propose to offer in depth tax advice, this guide provides general advice on issue of tax relating to Wills and is not intended as a comprehensive guide. If you require more involved tax planning then we recommend you contact an Independent Financial Adviser who can conduct a full fact-find.'

 

This notice forms part of the terms and conditions of this site and should be read as such.

 

(iii) My Family Will operate a complete satisfaction or money back guarantee, this guarantee

 

operates for 28 days after receipt of the Wills by our clients.

 

3. The service offered is only available and appropriate to Individuals who:
- are living in England or Wales
- are 18 years of age or over
- can understand the purpose of writing a Will

4. My Family Will accepts no responsibility for verifying the identity of an Individual or

any of the requirements unless a home visit is undertaken.
 
5. My Family Will will not be liable for any inaccuracies, errors, omissions, falsehoods

or otherwise and the Individual (or the estate of the Individual) making any of the

aforementioned shall indemnify My Family Will in respect of any claim arising

therefrom.

6. My Family Will will supply the completed Will to an Individual as soon as reasonably

practicable when all instructions have been satisfactorily obtained. Wills shall be provided to

 

Individuals by recorded delivery, e-mail attachment or personal delivery. My Family Will

 

have absolute discretion in deciding which format to use. The initial consultation by home

 

visit will form the basis for the drafting of any document.

7. My Family Will will provide with the Will detailed instructions on how to correctly

execute the Will. The instructions must be strictly adhered to and My Family Will

accepts no liability for any loss whatsoever arising out of a failure to fully observe such

instructions. Should a beneficiary suffer a loss as a result of an Individuals failure to

follow the instructions, the Individual (or the estate of the Individual) will indemnify

My Family Will in respect of any claim made by the beneficiary.

8. My Family Will cannot ensure the following are complied for the signing of any Will or legal document:

a) that the witnesses are over 18
b) that the witnesses have the necessary mental capacity
c) that the witnesses are not married to a beneficiary in the case of a Will (unless it is apparent from the content of the Will)
d) that the witnesses saw the individual sign the Will or legal document
e) that the individual watched the required number of witnesses sign the legal document.

Should a beneficiary suffer a loss as a result of an Individuals failure to comply with any of

 

the above the Individual (or the estate of the Individual) agrees to

indemnify My Family Will in respect of any claim made against it by the beneficiary.

9. My Family Will accepts no responsibility for any loss caused by an Individual(s)

failure to execute the Will in good time or at all. Should a beneficiary suffer a loss as a

result of an individuals failure to execute the Will in good time or at all, the Individual

(or the estate of the Individual) agree to indemnify My Family Will in respect of any

claim made against it by the beneficiary.

10. My Family Will will not review an Individuals Will from time to time or in the light

of changes in the law or taxation. The responsibility for review is the Individuals. My Family

 

Will will not notify an Individual if there are any changes in the law or taxation

relating to the Individuals Will.

 

11. My Family Will accepts no liability whatsoever for any loss caused by any

computer virus transmitted from the My Family Will site.

12. My Family Will accepts no liability for any loss caused should the Will be lost or

delay of any email transmission or should the Will be lost or delayed in the post.

13. An Individual may cancel the purchase of a Will written by My Family Will within 7

days of receiving final instructions after a home visit.

 

14. My Family Will reserve the right to change these Terms and Conditions without

notice.

15. These Terms and Conditions are subject to the law of England and Wales.

16. Any provision of these Terms and Conditions which are declared void or

unenforceable by any competent authority or court shall to the extent of such

 

invalidity or unenforceability be deemed severable and the other provisions of

 

these Terms and Conditions shall continue unaffected.

17. My Family Will shall not have any liability whatsoever or be deemed to be in

default for any delays or failure in performance under these Terms and Conditions

resulting from acts beyond its control, including but not limited to acts of God, acts or

regulations of any governmental or supranational authority, war or national

emergency, terrorist activities, accident, fire electricity failure or power cuts or server

malfunction.

18. The information and documents provided by My Family Will are provided on an

"as is" basis without any representations or endorsements made and without any

warranty of any kind whether express or implied, including but not limited to implied

warranties of fitness for purpose, merchantability and accuracy.

19. My Family Will shall not be liable in anyway for indirect, incidental, special or

consequential damages, including, but not limited to, loss of business or profits or any

other financial loss, arising out of or in anyway connected with the use of this site or

any documents supplied, under any law or on any basis whatsoever whether

contractual or otherwise.

 

20. My Family Will is a Member of the Society of Will writers and below is the standard

 

 Terms of Business of the society which requires signing at the end of the initial home visit service:

 

 

The following standard terms of business apply to all instructions accepted by the Company. All work carried out in the provision of Will Writing Services is subject to these terms except where changes are expressly agreed in writing. These terms of business form the basis of the contract between the Company and the Client.

 

The ‘Company’, shall mean My Family Will

The ‘Client’ shall mean anyone instructing the Company for the provision of Will Writing Services

The ‘Society’ shall mean The Society of Will Writers and Estate Planning Practitioners

“Will Writing Services” shall mean the provision of Wills, Lasting Powers of Attorney, Living Wills, notices of severance, probate advice and other services of a legal nature provided by a Member to his clients. It shall also mean inheritance tax advice and other tax planning advice in connection with the preparation of Wills

“Documents” shall mean Wills, powers of attorney or other legal document produced as part of the Will Writing Services

 

 

 

On the initial appointment your detailed instructions will be taken and appropriate advice given on matters relating Will Writing Services. Any queries or questions will be answered and a full explanation given on the contents and terminology used in the drafting of your Documents.

 

 

 

Comply with your instructions with reasonable skill, care and expedition appropriate to your needs.

Provide you with the best advice on matters relating to the Will Writing Services. In some cases this may mean advice to draw up other documents, or take other action, which may incur further fees. In such cases full details of such charges will be given to you in advance and you are under no obligation to proceed with any ancillary services offered. However, in some circumstances you may be asked to sign a declaration stating that you are acting against the advice given.

Dispatch your draft Documents by first class post within 14 days of taking your initial instructions. Where circumstances occur which are outside of the Company’s control which will result in a delay beyond this period you will be given a full written explanation and the opportunity to renegotiate the contract or cancel the agreement with a full refund being provided. If you decide to proceed the Documents will be produced as soon as is possible and, in any event, the Company shall produce and dispatch the draft Documents to you within 30 days of having taken the initial instruction.

Maintain the strictest confidentiality and not to pass on your details to any other organisation without your express written permission unless legally required to do so and shall comply with all legislation in force relating to data protection.

Refund any money paid in respect of the preparation of your Will(s) should you change your mind within 7 days from the date of taking your instructions. After the expiration of this period the Company reserves the right to charge you for the advice given and for any work already carried out on your behalf and in accordance with your signed instructions. An itemised bill will be produced for any charge falling due under this term.

Hold any money received from a Client in advance of the preparation of your Documents in a separate client account until the Will Writing Services have been carried out in accordance with your instructions.

Offer a chargeable attestation service that supervises the signing and witnessing of your Documents at your home. The Company will not take responsibility for ensuring the validity of your Documents where the attestation service has not been taken up and the execution supervised by an agent of the Company. The signing of your Documents must be carried out according to the law of England and Wales in order for your Documents to be valid. All Documents will be supplied to you with full written instructions of how these should be completed.

Where the Company offers a Will storage service, the Company does not accept any liability or obligation to advise you of any changes in legislation or taxation which may affect you either directly or indirectly and may necessitate a review of your Documents. Any Will should be reviewed every three years and on the occasion of any material change in your circumstances, such as divorce, marriage, the birth of children or the inheritance of a large sum of money etc.

 

 

 

To disclose all relevant facts and answers to all the questions asked to allow the Company to provide accurate advice and to produce an effective legal Document. The Company shall not accept liability in respect of information which was not disclosed, and therefore not documented by the person taking your instructions, and which comes to light at a later date as being of relevance and which may effect the validity or content of your Documents or advice given.

To read through the draft Documents provided, to confirm that they correctly reflect your wishes as to the distribution of your estate and that the names and addresses of the persons mentioned in your Documents are correct, adding any missing data not supplied at the time of taking your instructions.

To return the Documents together with any amendments to the Company as soon as possible. If you fail to return the Documents to the Company, the Company shall accept no liability for the draft Documents. The Company shall not be responsible for any delay due to your failure to comply with the above.

To notify the Company if you do not receive your draft Documents within two weeks of the first appointment, unless otherwise agreed.

To pay the fee due for the provision of Will Writing Services in full and in accordance with the terms of our invoice.

If you are having the attestation service, you should arrange for the witnesses to be present at the time of the execution of your Will.

 

 

 

The Company is committed to providing you with a high quality service. An essential part of that service is that we will communicate effectively with you so that you are kept informed of progress.

The Company maintains a full complaints procedure to which any complaint should first of all be addressed. If the matter is unable to be resolved to your satisfaction you may refer it, in writing, to the Complaints Department, The Society of Will Writers. Eagle House, Exchange Road, Lincoln, LN6 3JZ

The Company complies with the Society’s Code of Practice of which a copy is available upon request.

 

 

I/We accept the above terms of business and agree to abide by them and to be bound by them. We acknowledge that we have received a copy of this agreement.

 

 

Signed:_______________________________ (1^st Testator)   Print Name:_____________________________

 

 

Signed:_______________________________ (2^nd Testator)   Print Name:_____________________________

 

 

Dated:________________________________

 

 

Signed:_______________________________________

    On behalf of the Company